Mackerel Bicol Express
Buy 1 Get 1 at 50% OFF
Buy any of our Ready-to-Eat Microwave Meals and get your second variant at 50% off! Read our promo mechanics for details.Note:
Standard delivery is one (1) to two (2) days for orders with confirmed payments placed on or before the daily cut-off time at 6:00 PM, especially on paid orders received on weekends (Saturdays and Sundays).
Kai Anya Foods International Corporation delivers its products to customers using a combination of its own delivery fleet and third-party logistics providers, such as Lalamove and Mr. Speedy.
Due to the volume of orders we receive, we are unable to do same-day deliveries. Likewise, we cannot commit to a specific delivery time. We will do our best to do next-day deliveries for orders with confirmed payments placed on or before 6:00 PM (Philippine time).
We reserve the right to confirm the availability of the recipient prior to dispatching orders. In cases where next-day deliveries will not be possible due to circumstances beyond our control (e.g. lockdown restrictions and inclement weather), we will ship out the products in the subsequent days, subject to available delivery resources.
- Metro Manila
- Cainta, Taytay Rizal
We are only servicing the entirety of Metro Manila, Cainta, and Taytay Rizal.
- Delivery is free for orders reaching at least Php 3,000.
- Areas that are not covered can have special arrangements with Kai Anya Foods.
- Next-Day Delivery does not apply to customized products.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item has been tampered with or if you receive the wrong item so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food). However, we make special considerations if the item has been tampered with or if you receive the wrong item. Unfortunately, we cannot accept returns on sale products or under promotional offerings
The fastest way to ensure you get what you have ordered is to return the product you have immediately, and once the return is accepted, make a separate purchase for the new product.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund as well.
Terms Of Service